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Keywords: Construction
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Journal Articles
Professional perceptions of right-first-time and quality management in construction projects through open-ended feedback
Available to Purchase
International Journal of Quality & Reliability Management (2024) 41 (10): 2665–2696.
Published: 26 March 2024
...Gavin Ford; Jonathan Gosling Purpose The construction industry has struggled to deliver schemes on time to budget and right-first-time (RFT). There have been many studies into nonconformance and rework through quantitative research over the years to understand why the industry continues to see...
Journal Articles
On quality and complexity: non-conformance failures, management perspectives and learning outcomes on a highways megaproject
Available to Purchase
International Journal of Quality & Reliability Management (2023) 40 (10): 2539–2558.
Published: 21 March 2023
...Gavin Ford; Jonathan Gosling; Mohamed Naim Purpose The construction industry continues to struggle to deliver a right first time culture, seeking a panacea for improvement whilst maintaining project milestones. Complex construction projects demand stringent programmes, however, (un)foreseen...
Journal Articles
Performance-related specification and payment modifiers in highway construction projects
Available to Purchase
International Journal of Quality & Reliability Management (2018) 35 (10): 2348–2372.
Published: 29 November 2018
... and both federal and state agencies are increasingly being scrutinized for their decision making related to the construction, maintenance and rehabilitation of infrastructure assets. Historically, attaining acceptable quality outcomes in transportation construction projects, including maintenance...
Journal Articles
The level of TQM application by construction contractors in Hong Kong
Available to Purchase
International Journal of Quality & Reliability Management (2015) 32 (8): 830–862.
Published: 07 September 2015
...Andrew W.T. Lau; S.L. Tang; Y.S. Li Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a thorough review of the strengths/weaknesses of the Hong Kong construction industry and to recommend improvement measures. The CIRC’s report...
