...Ahmed Adnan Zaid; Yahya Saleh; Ramiz Assaf; Nasreen Al-Tuhul Purpose This research work aims to investigate the effect of the contract management system (CMS) on the quality management system (QMS) with a focus on the mediating role of Quality 4.0 technologies in the construction industry...

...Fahriye Hilal Halicioglu; Kubra Gurel Purpose Most of the emphasis in the green building literature on the green performance of buildings has been on optimizing energy and resource efficiency. Admittedly, from the perspective of the sustainable construction industry, making optimally energy...

... such as oil and gas is considered a questionable problem in the construction industry. The present study makes an effort to identify the importance of process groups in improving risk management performance. Design/methodology/approach This study is selected and ranked 36 factors leading to the claim...

... point of view, in order to derive trends and issues when looking at the construction industry as a whole, it is necessary to examine the behavior of the person analytically, and it seems that the analysis is left as an issue in these studies. For this reason, in this article, it is only possible...

...Kenn Jhun Kam; Ahmad Hilmy Abdul Hamid Purpose – The purpose of this paper is to investigate contractors’ awareness level and adoption of QLASSIC assessment system in construction industry and to identify the variables that influenced the adoption of QLASSIC assessment system. Design...

...Mustafa Maher Altayeb; Mahmoud Bashir Alhasanat Purpose – The construction industry has been one of the most important industries for the development of the Palestinian infrastructure and economy. Total quality management (TQM) is considered one of the most important approaches to the success...

... Publishing Limited 2009 Process planning Design and development Construction industry Geotechnical engineering Technical drawing The multi‐response optimization problem in design of experiments has been outlined above in general terms. Let us refine this method further for a popular...

... with the findings, potential areas for exploratory studies in quality management systems and the quality culture of the Hong Kong construction industry are suggested. Originality/value The paper explores new directions in the advancement of QA to TQM for construction contractors and offers help to practitioners...

... process, in response to factors influencing the project and other project goals, ultimately facilitating the ease of construction and the quality of the completed project. (McGeorge et al., 1992) Design Construction industry Project evaluation Quality improvement Constructability...

... Hong Kong Construction industry Quality is a term difficult to define. The meaning of quality in building is even more difficult to explain precisely and meaningfully (Low and Goh, 1994). During the last decade, quality systems have been developed as an integral part of construction management...

... different countries has been conducted. It provides useful and practical insights into the differences and similarities between US and Hong Kong construction industries. This paper should be extremely valuable to practitioners in both countries, particularly the USA. The current move towards performance...

... (ASQC, 1997). © MCB UP Limited 2003 Construction industry Quality management Quality assurance Quality control Numerous expressions have been adopted to define quality in both the manufacturing and the construction industry. Crosby (1979) defined quality as “conformance...

...Bart A.G. Bossink Quality management practices do support the management of strategically important innovation processes. This conclusion is based on empirical research in the Dutch construction industry. A large‐scale innovative construction project is intensively studied during a three‐year...

...” of clients and architects towards contractor performance. © MCB UP Limited 2001 Performance measurement Project teams Construction industry This ranking indicates which criteria are causing most dissatisfaction and which need to be prioritised for corrective action (e.g. resource...

... called the factors “what”, “how”, “when” and “who”), and that the assessment scale possesses both reliability and validity. Concludes with a discussion of the possible future uses of this scale. © MCB UP Limited 2000 Construction industry Service quality Measurement United Kingdom...

... Construction industry Hong Kong Since the 1990s, managers have been faced with a dizzying array of challenges. Unprecedented changes are occurring in the level of competition in most markets and in the expectations and attitudes of customers. Bruno (1991) remarked in a marketing conference: We...

.... The projections in Figure 3 were produced by a Delphi panel in 1994, but informed opinion is now that the view, then, for the next five years was, in the event, an over‐estimate. © MCB UP Limited 2000 Quality Construction industry Supply Improvement Project management As a result, Baden...

... decade (Crane et al., 1997). The adoption of partnering into the construction industries of the USA, Australia and the UK can be attributed to the fact that relationships in these industries were commonly lacking trust, respect and honesty between professionals, MCs and SCs. The consequence...

... in a construction project. © MCB UP Limited 2000 TQM Benchmarking Construction industry Traditionally, businesses have tended to judge their performance on a singular measure – profit (gross or pre‐tax) (Ellis and Williams, 1993). This myopic view can create longer‐term problems if insufficient...

... construction projects. It was found that, by developing a concept of critical leadership to drive through quality commitment, there were cogent reasons for further developing this total quality research. © MCB UP Limited 2000 Leadership TQM Public sector United Kingdom Construction industry...