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Keywords: Contracting out
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Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (6): 672–687.
Published: 01 September 2002
... (Japan and UK χ2 = 13.342, p < 0.05; Japan and US χ2=4.949, p=0.026<0.05; and USA and UK χ2 = 5.353, p = 0.021 < 0.05). Contracting out Quality Performance measurement Over the past two or three decades, in responding...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (4): 396–413.
Published: 01 June 2002
... with a framework for improving their performance and quality monitoring practices, and highlights areas for future academic research. © MCB UP Limited 2002 Quality management Performance monitoring Outsourcing Contracting out Australia The use of contracting for service delivery is not new...
