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Keywords: Defence contractors
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Journal Articles
International Journal of Quality & Reliability Management (1994) 11 (9): 101–108.
Published: 01 December 1994
... of this change for its subcontractors and related industries. A specific case study involving a multinational aerospace defence manufacturer is examined. © MCB UP Limited 1994 Customer satisfaction Defence Defence contractors Employees Quality TQM Training USA Quality has long been...
