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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (4): 1038–1056.
Published: 12 February 2026
... and interpretation of control variables, dummy variables, and dummy interaction terms from economics, finance, and business perspectives. Hence, the research is useful to researchers, scholars, and academics. The findings of this research will encourage directors and managers of firms to implement the EFQM Model...
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2020) 37 (5): 781–800.
Published: 16 October 2019
...Fernando Criado-García; Arturo Calvo-Mora; Silvia Martelo-Landroguez Purpose The purpose of this paper is to identify knowledge as a key strategic resource within the EFQM excellence model. The study also analyses whether the EFQM model helps to create an adequate context for successful knowledge...

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