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Keywords: EQUASS Assurance
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Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (2): 354–372.
Published: 05 February 2018
...Nuno Filipe Melão; Marlene Amorim; Frederic Marimon; Inés Alegre Purpose The purpose of this paper is to analyze from an adopters’ perspective the European Quality in Social Services (EQUASS) Assurance standard, a certification program to implement a quality management (QM) system specifically...
