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Keywords: Economic performance
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Journal Articles
International Journal of Quality & Reliability Management (2012) 29 (8): 891–914.
Published: 31 August 2012
... is the existence of commercial relationships with European markets (Bhuiyan and Alam, 2004). © Emerald Group Publishing Limited 2012 Organizational performance ISO 9000 series Quality management ISO 9001 certification Economic performance Case studies A number of studies have been carried...
Journal Articles
International Journal of Quality & Reliability Management (2011) 28 (9): 929–950.
Published: 11 October 2011
... of the quality management system over the company economic performance and, for some financial indicators, non‐certified companies do present, on average, higher performance than those that are certified. Originality/value This paper aims to provide an important contribution to the worldwide research related...
Journal Articles
International Journal of Quality & Reliability Management (2006) 23 (4): 345–366.
Published: 01 April 2006
... modeling. Findings The results show three distinct paths of direct influence which lead, respectively, to superior economic performance. The empirical study has shown that the success of a QFD project is mainly influenced by motivated employees in the QFD project team. A comprehensive technical support...
