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Keywords: Employees involvement
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Journal Articles
International Journal of Quality & Reliability Management (2011) 28 (2): 195–219.
Published: 25 January 2011
... and reliability of the leadership competencies construct; nine TQM implementation constructs (top management commitment, supplier quality management, continuous improvement, product innovation, benchmarking, employee involvement, reward and recognition, education and training, and customer focus); and one outcome...
