..., operating under a strong financial crisis and (3) data collected in 2022, operating under the serious COVID-19 crisis. Findings The authors identify the characteristics that helped them navigate successfully through almost two crises in a row. These companies successfully navigated crises by applying...

...Efrosini Siougle; Sophia Dimelis Purpose This is a longitudinal study exploring the effect of ISO 9000 certification on firm's financial performance in the pre-crisis period and the 2008 financial crisis period. Design/methodology/approach The empirical analysis is based on a 22-year dataset...

... proposes a modified version of the IEF which can help firms to operate through a turbulent environment. Design/methodology/approach Data that were collected during the current financial crisis were compared with a matched sample of business units surveyed a decade earlier. The variables that were used...