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Keywords: Follow-up
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Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (10): 1734–1749.
Published: 24 September 2019
... experienced by organizations in making use of PI, the research of Ford and Evans (2006) on the role of follow-up of self-assessments and Moynihan’s (2009) research on purposeful PI use provide knowledge on some critical aspects to take into consideration. “Follow-up” refers to “the means by which...
