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Keywords: Free repair/replacement
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Journal Articles
One‐dimensional warranty cost analysis for second‐hand items: an overview
Available to Purchase
International Journal of Quality & Reliability Management (2013) 30 (3): 239–255.
Published: 08 March 2013
...,a)]=buyer's expected warranty cost c¯=expected rectification cost Stefanka Chukova can be contacted at: stefanka@msor.vuw.ac.nz © Emerald Group Publishing Limited 2013 Warranties Cost analysis Expected warranty cost Free repair/replacement Second‐hand item Warranty policy...
