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Keywords: Generation Z
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (10): 2351–2370.
Published: 28 February 2023
... 08 11 2022 25 12 2022 04 02 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Quick-service restaurants Generation Z Service quality Satisfaction Service value Behavioural intentions The global quick-service...
