...Hai Thanh Pham; Huy Truong Quang; Paulo Sampaio; Maria Carvalho; Duy Le Anh Tran; Vinh Xuan Vo; Binh An Thi Duong Purpose This paper aims to identify and assess global risks in the supply chain performance. Design/methodology/approach First, global risks are identified and classified according...

...Aviva Bashan; Sigal Kordova Purpose The complex processes of global organizations poses significant challenges for the global quality management systems (QMSs) responsible for their coordination and effective management. This includes meeting local customers' needs, as well as being responsible...

... a global quality strategy. Design/methodology/approach The quality systems of 18 multinational companies at different stages of mergers and acquisitions (M&A) processes and different global expansion levels were studied in depth using observations, content analyses and interviews with CEOs...

...Aviva Bashan; Amos Notea Purpose The purpose of this paper is to analyze the operations of the quality management systems (QMS) in multinational companies, and develop a framework for classifying the QMS features based on the global operational and marketing structures arising from their expansion...