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Keywords: Grocery shopping
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Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (7): 1933–1950.
Published: 23 January 2025
... reshaped consumer behaviour and habits, thereby impacting the retail sector at large and, more specifically, the grocery sector (McKinsey and Company, 2022). The e-grocery sector (i.e. the digitalisation of grocery shopping) has been strongly driven by the COVID-19 pandemic, thus gaining increased...
