...Eziyi O. Ibem Purpose The general aim of this research is to investigate residents' perception of the quality of public housing and factors influencing this in Ogun State Southwest Nigeria. This is in view of a paucity of published works on this subject matter and the need to upgrade the quality...

... factors affecting quality. However, there is little published work that comprehensively addresses the factors specifically affecting the quality of Hong Kong public housing, which has long been criticized as having poor quality performance. This paper aims to identify the factors affecting the quality...

...Mark Goh Quality circles (QCs) remain viable and continue to operate effectively. This paper traces the QC journey of the Singapore Housing Development Board, providing a historical perspective to the development of a QC for a large Asian state‐owned organisation. The inductive case study method...

...Mats G. Holm The significance of the quality of work in the construction industry has been highlighted in recent years. Nevertheless, it is unusual to find that housing refurbishment projects have been undertaken with a clear emphasis on the service provided for tenants. To assess the scope...

... industry with special focus on a low‐cost housing scheme. The benefits of QFD on the aspects of reliability in quality, cost and time for low‐cost housing from the customers’ viewpoint are also presented. © MCB UP Limited 1999 Quality function deployment Housing Construction industry Design...