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Keywords: ISM-MICMAC
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Journal Articles
International Journal of Quality & Reliability Management (2025)
Published: 13 February 2025
... employs the hybrid ISM technique with MICMAC analysis to evaluate the enablers of DVoC and SCR. In the fourth phase of the framework, we identify the most crucial factors important to implementing DVoC to achieve SCR. Digital voice of customer PRISMA model ISM-MICMAC Supply chain resilience...
