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Keywords: ISO 9000 certification
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Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (3): 751–779.
Published: 10 August 2020
...Efrosini Siougle; Sophia Dimelis Purpose This is a longitudinal study exploring the effect of ISO 9000 certification on firm's financial performance in the pre-crisis period and the 2008 financial crisis period. Design/methodology/approach The empirical analysis is based on a 22-year dataset...
