... publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence. Total quality management Innovation Competitiveness Organizational culture Total quality management (TQM) started in the United Sates in the 1980s as a response...

...Sura Alayed; Sultan Alateeg Purpose This study aims to examine the impact of innovative work behavior (IWB) on organizational innovation, digital innovation and quality enhancement in manufacturing sector organizations in Saudi Arabia. It aims to understand how fostering innovative behaviors among...

... to implement technologically advanced innovations. The findings highlight the importance of focusing on organizational culture and service quality while incorporating personalized learning experiences and a common set of learning tools. Social implications This information can guide decision-makers...

...) and industry pressures – competitiveness, government regulation and technological turbulence. Drawing on the dynamic capability theory, the purpose of this article was to unlock the effect of agility on TQM and how TQM intervenes in the association between agility and innovation performance (INP). The article...

...Stanislaus Roque Lobo; Premaratne Samaranayake Purpose The main aim of this study was to determine the scope of application for an innovation management assessment framework (IMAF) within innovation management. Two distinct geographical regions: ANZ (Australia and New Zealand) and TMSV (Thailand...

...Sultan Alzyoud; Shobana Nair Partington; Ala' Omar Dandis Purpose In the current turbulent and highly competitive environment, hotels’ management is under pressure to be innovative and improve their products and services continuously to meet and exceed guests’ expectations. Therefore, the primary...

...Francis Kamewor Tetteh; Benjamin Nyantakyi; Kwame Owusu Kwateng; Hannah Vivian Osei Purpose This study examined the mediation-moderation role of innovation and market dynamism in the association between total quality management (TQM) practices and the performance of small and medium-scale...

... the top significant criteria as organizational criteria (0.5019) and innovation criteria (0.3081). This study prioritizes six significant factors information technology (IT) specialization, digital decentralization of all departments, organizational size, smart services through customer data, top...

...Oumayma Tajouri; Lassaad Lakhal Purpose This article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect through organizational learning (OL) as a mediating variable. In addition...

... management at the firm level. Also, the integrated model addresses the role of innovation in resilience management. Originality/value The study examines the concept of resilience form a quality perspective and also examines how resilience and innovation are related. A quality perspective...

...Mantas Vilkas; Inga Stankevice; Rimantas Rauleckas Purpose Cumulative capability models are dominating frameworks explaining how manufacturing organizations gain their performance capabilities, such as quality, delivery, flexibility and cost. When innovation capabilities are excluded from...

...Daniel Jiménez-Jiménez; Micaela Martínez-Costa; Lorena Para-Gonzalez Purpose Over the last few decades, some researchers have analysed the role of total quality management (TQM) as a precursor of innovation. However, the relationship between TQM and organisational innovation remains unclear...

.... Sourish Sarkar can be contacted at: szs15@psu.edu Continuous product innovation is critical for the survival of automobile brands in a competitive environment (Talay et al., 2014), and vehicle model redesign is the primary means for incorporating this innovation (Townsend and Calantone, 2014...

... performance. In addition, this study investigates the roles of productivity and customer satisfaction in the structural relationships among variables. Design/methodology/approach A theoretical model was proposed among innovation, productivity, customer satisfaction and firm performance. A sample of 127...

...Marina Godinho Antunes†; Joaquín Texeira Quirós; Maria do Rosário Fernandes Justino Purpose The purpose of this paper is to analyze the relationship between innovation and total quality management (TQM), and also to identify the effects of innovation on organizational performance. This research...

...Kaylasson Maistry; Dinesh Kumar Hurreeram; Vinaysing Ramessur Purpose The purpose of this paper is to illustrate the relationship between total quality management (TQM) and innovation and the way each impacts on the performance of agricultural research and development (R&D) organisations...

...) for submitting suggestions (McConville, 1990) is a key aspect of the suggestion schemes. A suggestion system designed with usability in mind, will improve innovation among employees, and hence increase participation (Arif et al., 2010).The goal should be to completely process a suggestion in about 30...

...Giovanni Mangiarotti; Cesare A.F. Riillo Purpose – The research empirically investigates the firm-level impact of ISO 9000 certification on innovation propensity. The study aims to distinguish between manufacturing and service sectors and adopts different innovation definitions aimed at capturing...

...Michael Sony; Subhash Naik Purpose The purpose of this paper is to investigate the relationship between Six Sigma, organizational learning and innovation performance. Also, whether organizational learning advance innovation performance by playing a mediating role between Six Sigma and innovation...

...Teck‐Yong Eng Purpose Despite the implicit link of Six Sigma's focus on continuous innovation and customer satisfaction to concepts of organizational innovativeness and market orientation, there are limited theoretical analysis and conceptual development to guide and inform the theory of Six Sigma...