Keywords: Insurance companies
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Journal Articles
International Journal of Quality & Reliability Management (2006) 23 (1): 42–59.
Published: 01 January 2006
.../value Agria could be considered an example for others to study and get inspired by when working with quality‐related issues. Quality management Quality awards Organizational culture Insurance companies Sweden © Emerald Group Publishing Limited 2006 Concepts, such as TQM, process...

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