... factors and highlighted leadership and motivation for accreditation as the most critical causal influences. Notably, the factor operational integrity and impartiality was identified as significant factors by both groups; however, technical personnel viewed them primarily as causal and mediating factors...

... Availability Integrity Performance management Summary of acronyms Checkland (1981) originally represented SSM as a seven‐stage cyclic, learning system (Jackson, 2003) which was later updated to a two‐strand version (Checkland and Scholes, 1990) overcoming criticisms with the flexibility when...