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Keywords: Kitchen worktops
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Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (8): 921–937.
Published: 26 August 2014
... on customer satisfaction. All data were obtained via questionnaires and assessed with EXPERT CHOICE 11 software. Findings – According to the results of the weighting, the factors influencing the satisfaction of a kitchen worktops customer, price and sales terms of this product has a significant impact...
