...Hamdi Makhlouf; Lassaad Lakhal; Faten Lakhal Purpose This study examines the relationships among total quality management (TQM) practices, green human resource management (GHRM) practices, knowledge sharing (KS), and organizational agility (OA) within the context of a developing country...

... sharing on the relationship between service innovation and police performance are scarce. Thus, the aforementioned relationship was empirically analysed in this study using creative leadership and knowledge sharing as moderating variables. Design/methodology/approach In this quantitative cross...

... enhancement are relevant motivations of the social exchange theory that may impact customer support and help through knowledge sharing. Research implications The study provides a simplified and more cohesive explanation of customers' motivations for engaging in customer support and helping behaviours...

... and dissemination influence product quality, they may fail to harvest the full value of knowledge management in quality assurance. Originality/value It is one of the first to assess the link between knowledge management and quality assurance. Knowledge management Knowledge sharing Product quality Variance...