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Keywords: Large companies
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Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (1): 10–23.
Published: 01 February 2002
... (ETM) uses the Dutch excellence model, which is 90‐95 per cent similar to the EFQM model. © MCB UP Limited 2002 Methods Continuous improvement Large companies European Foundation for Quality Management Self‐assessment The ability to improve continuously is a predictor...
