..., relationship quality, and relationship marketing and management. Nelson Oly Ndubisi can be contacted at: n.ndubisi@griffith.edu.au © Emerald Group Publishing Limited 2012 Quality Reliability management Small enterprises Large enterprises Mindfulness Organizational performance...

... enterprises Large enterprises Manufacturing is an important sector for many countries as it contributes significantly to the economy and creates enormous job opportunities. In Malaysia, it is the largest contributor to the national economy. Manufacturing continues to lead all industrial sectors...