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Keywords: Lessons learnt
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (10): 2539–2558.
Published: 21 March 2023
... degree of consensus for the areas requiring development. Lastly, the authors suggest avenues for improvement via lessons learnt. These include greater emphasis on quality culture via a strong leadership mandate, enhanced vetting of workforce competence and improving the way materials are managed...
