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Keywords: Library service quality
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Journal Articles
International Journal of Quality & Reliability Management (2024) 41 (4): 1111–1129.
Published: 27 October 2023
...Shahab Alam Malik; Taqdees Fatima; Yong Jia; Hina Pannu Purpose One of the organization's main goals is to maintain their customers' loyalty, as this can give them a competitive advantage. Therefore, this study is intended to look into the impact of library service quality using LibQUAL + TM...
