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Keywords: Loyalty levels
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Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (8): 1833–1857.
Published: 02 December 2020
.../legalcode Customer loyalty Segmentation Loyalty levels Loyalty priority number LPN Many past and present efforts in the fields of quality management and innovation have had the goal of increasing customer satisfaction. Customer satisfaction represents a customer's perception of the degree...
