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Keywords: MANAGEMENT PHILOSOPHY
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Journal Articles
Impact of culture on the application of TQM in the construction industry in Botswana
Available to Purchase
International Journal of Quality & Reliability Management (2000) 17 (4-5): 442–452.
Published: 01 June 2000
...A.B. Ngowi Total quality management (TQM) as an integrated approach to management that represents a holistic management philosophy, rather than a series of techniques, is embedded with cultural values and assumptions that are consistent with its culture of origin. This study aims to determine...
Journal Articles
Total Quality Management from Theory to Practice: A Case Study
Available to Purchase
International Journal of Quality & Reliability Management (1993) 10 (5)
Published: 01 May 1993
... super‐vision; (5) listening by management; (6) feedback by management; and (7) effective training. Based on a survey of employees at a medium‐sized manufacturing firm in the United States, it was found that management philosophy and actions can undermine even a proven total quality management (TQM...
Journal Articles
Total Quality Management in the Australian Banking Industry
Available to Purchase
International Journal of Quality & Reliability Management (1991) 8 (5)
Published: 01 May 1991
...Patrick Dawson; Margaret Patrickson The need for a strategic shift in senior management philosophy which encourages and promotes a culture of total employee involvement towards the attainment of service quality is one of the major competitive challenges facing the Australian banking industry...
Journal Articles
Out of Bedlam: The New Philosophy of Management by Quality Leadership
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International Journal of Quality & Reliability Management (1987) 4 (2): 63–73.
Published: 01 February 1987
... are discussed. © MCB UP Limited 1987 Quality Management Control Management Philosophy Leadership Management Styles 63 Out of Bedlam: The New Philosophy of Management by Quality Leadership* by Frank Price Lawson Mardon Group, Toronto (Canada) and Bristol (UK) Introduction Only an organisational...
