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Keywords: Mixed method research
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Journal Articles
Success and failure factors in implementing quality management systems in small- and medium-sized enterprises: a mixed-method study
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International Journal of Quality & Reliability Management (2022) 39 (2): 468–494.
Published: 12 April 2021
...) such as lack of both the financial and human resources and inadequate technical knowledge of quality management and employee indifference. Design/methodology/approach This research employs a mixed-method research approach in three different steps. First, based on interviews and a review of previous...
