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Keywords: Multi criteria decision making
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Journal Articles
International Journal of Quality & Reliability Management (2020) 37 (6-7): 837–851.
Published: 01 July 2020
...-discussed problem has been considered as a Multi-Criteria Decision Making MCDM problem and an approach based on Kano model with Fuzzy AHP and TOPSIS has been proposed to solve the problem. The Kano model has been used for identifying the different Kano categories of all the features through a customer...
