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Keywords: Multicriteria decision aid
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Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (6): 718–736.
Published: 27 May 2014
... in the retail sector are revealed. Originality/value – The main contribution of this paper is showing how to use a probabilistic framework to measure efficiency in services management. Retail Data envelopment analysis Failure modes and effects analysis Hypermarket Multicriteria decision aid...
