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Keywords: Multiple case study
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Journal Articles
Quality management in universities: towards an integrated approach?
Available to Purchase
International Journal of Quality & Reliability Management (2018) 35 (1): 126–144.
Published: 02 January 2018
... education. Originality/value The paper discusses the QM systems which are being developed and implemented in universities and analyses how integrated they are, as only those that are fully integrated will contribute to improve the overall quality of universities. Multiple case study Quality...
