.... is independently governed and not part of the government); and re‐invests its entire financial surplus either in the services that the organization offers or back into the organization itself. © Emerald Group Publishing Limited 2013 Sustainability EFQM MBNQA Non‐profit organizations...

..., comprising personnel primarily from the other two divisions, namely DES Administration and Job Services Division, may have lent a bias in terms of TQM implementation priorities across divisions. © MCB UP Limited 1997 Assessment Employees Government agencies Non‐profit organizations Public...