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1-17 of 17
Keywords: Organizational culture
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Journal Articles
International Journal of Quality & Reliability Management 1–19.
Published: 05 August 2026
... publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence. Total quality management Innovation Competitiveness Organizational culture Total quality management (TQM) started in the United Sates in the 1980s as a response...
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (1): 184–211.
Published: 13 August 2025
... such as organizational culture and service quality, the evolving learning environment in the digital age and the importance of preparing executives in the field of sustainability. Practical implications The study offers practical insights and suggestions to universities and educational institutions aiming...
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (4): 1167–1195.
Published: 26 September 2024
... the partial least squares method. When the results were examined, it was observed that organizational culture and organizational learning variables were the two key antecedents that these factors would emerge after applying ISO 9001 practices with discipline for a certain period of time...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (6): 1564–1586.
Published: 30 December 2022
...Lillian Fok; Yun-Chen Morgan; Susan Zee; Valerie E. Mock Purpose This study aims to examine the direct and indirect effects of organizational culture (OC) and total quality management practices (TQMPs) on the relationship between green practices (GPs) and sustainability performance (SP) by using...
Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (2): 428–467.
Published: 05 April 2021
...Saumyaranjan Sahoo Purpose There is a scarcity of research about cultural aspects of organization related to lean implementation. The purpose of this research is to investigate the effects of lean practices and organizational culture on the operational performance of small- and medium-sized...
Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (7): 1520–1549.
Published: 08 December 2020
.... The authors assessed the capabilities of these organizations in terms of operational excellence maturity and its impact on the organizational culture and organizational agility. Findings Results show the importance of operational excellence either in developing or expanding organizational agility...
Includes: Supplementary data
Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (4): 458–484.
Published: 25 February 2019
... 2018 30 06 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Content analysis Organizational culture Currently, three decades over the publication of the report “Our Common Future” (Brundtland, 1987) by the World Commission...
Journal Articles
International Journal of Quality & Reliability Management (2012) 29 (8): 915–936.
Published: 31 August 2012
... Sigma‐Innovation Paradox. Six Sigma Organization learning Innovation Organizational culture Structural equation modeling India © Emerald Group Publishing Limited 2012 Second, explorative learning (March, 1991) occurs when organizations acquire behavioral capacities that differ...
Journal Articles
International Journal of Quality & Reliability Management (2011) 28 (8): 800–821.
Published: 06 September 2011
.... Xingxing Zu can be contacted at: xingxing.zu@morgan.edu © Emerald Group Publishing Limited 2011 Quality management Firm characteristics Organizational culture China For studying quality management, or in general any operations management issues in China, one distinct firm...
Journal Articles
International Journal of Quality & Reliability Management (2011) 28 (3): 263–279.
Published: 15 March 2011
... exploration practices are significantly associated with operations performance after quality culture plays a critical role in organizational culture. Research limitations/implications The findings encourage future research on customization of quality management practices. Practical implications...
Journal Articles
International Journal of Quality & Reliability Management (2010) 27 (9): 1036–1053.
Published: 12 October 2010
...@city.academic.gr © Emerald Group Publishing Limited 2010 Total quality management Organizational culture Service industries Europe Thawesaengskulthai and Tannock (2008) discussed the emergence of management fashions especially within the area of business improvement, of which total quality...
Journal Articles
International Journal of Quality & Reliability Management (2010) 27 (4): 438–450.
Published: 20 April 2010
.... Before statistical testing, it is observed that ISO 9000 implementation has resulted in increasing the mean score for each octapace value except autonomy. © Emerald Group Publishing Limited 2010 ISO 9000 series Organizational culture Stress Quality of products and services...
Journal Articles
International Journal of Quality & Reliability Management (2008) 25 (8): 793–808.
Published: 05 September 2008
...Joo Y. Jung; Soonkwan Hong Purpose The purpose of this article is to explore the relationship between the organizational culture (organizational citizenship behaviour (OCB)), TQM practice and organizational performance of the manquiladora companies. Design/methodology/approach A structural...
Journal Articles
International Journal of Quality & Reliability Management (2008) 25 (6): 561–584.
Published: 27 June 2008
... Insurance Office, 2005). The number is still high and in 2006 the costs for sickness and incapacity benefits in Sweden was EUR 12.5 billion (Gatu, 2006). Managers Personal health Total quality management Organizational culture This paper mainly deals with one of several case studies...
Journal Articles
International Journal of Quality & Reliability Management (2007) 24 (5): 442–471.
Published: 29 May 2007
... a link between the theory and practice of TQM efforts and provides direction for future research. © Emerald Group Publishing Limited 2007 Total quality management Competitive advantage Senior management Process management Training Organizational culture To conclude...
Journal Articles
International Journal of Quality & Reliability Management (2006) 23 (1): 42–59.
Published: 01 January 2006
.../value Agria could be considered an example for others to study and get inspired by when working with quality‐related issues. Quality management Quality awards Organizational culture Insurance companies Sweden © Emerald Group Publishing Limited 2006 Concepts, such as TQM, process...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (3): 272–294.
Published: 01 May 2002
.... Total quality management Organizational culture Contemporary quality management is often regarded as a systematic way of guaranteeing the organized activities happen the way they are planned. It has evolved rapidly in recent years, involving the design and operation of systems and technology...
