... the partial least squares method. When the results were examined, it was observed that organizational culture and organizational learning variables were the two key antecedents that these factors would emerge after applying ISO 9001 practices with discipline for a certain period of time...

...Oumayma Tajouri; Lassaad Lakhal Purpose This article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect through organizational learning (OL) as a mediating variable. In addition...

... management facilitates cooperative learning and improves inter‐organizational learning processes. At the supply chain level, it enhances supply chain satisfaction and supply chain performance. Originality/value The study contributes to our understanding of quality management practices within a supply...

...Nelson Oly Ndubisi; Rachel Itabashi‐Campbell; Julia Gluesing; Sheri Perelli Purpose The purpose of this paper is to provide empirical evidence of engineering knowledge creation in the context of product failure management, thereby extending knowledge about organizational learning and mindfulness...

... synthesis of the two models. © MCB UP Limited 2001 ISO 9000 TQM Organizational change Organizational learning Leadership Models The literature on organisational learning (OL) is complex, not least because it emanates from disparate disciplines. Easterby‐Smith (1997) identifies six...

...Tim Kotnour Describes the organizational learning practices in a project management environment to ensure project quality. The project management and organizational learning processes are described using the plan‐do‐study‐act (PDSA) cycle from quality management. Data from a survey of practicing...