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Keywords: PAGER framework
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (9): 2493–2553.
Published: 31 August 2026
..., frequency, and thematic synthesis. Findings Four thematic characteristics formed five distinct patterns: a client-centric perspective, structured frameworks leading to quantitative dominance, contextual disparity, pre-decided determinants, and ambiguity in definition. Using the PAGER framework...
