...Russell D. Johnson; Brian H. Kleiner The conventional wisdom of managers in the US dictates that improving product quality will increase the cost of making the product which will either increase the price or reduce the profits. Shows that improving the quality of a product or service...

...Sameer Prasad A measure of the performance of an operation at a plant is the plant labour productivity index. Deviations in this index often precede changes in the end product delivery time, and the overall company profitability. In this research, uses the M‐type Iterative Procedure and a level...

... fails to discuss this issue adequately. The literature does indicate that cost accounting systems are inadequate in providing quality cost data and that executives often underestimate the impact of quality on the company′s profitability. To help overcome these problems a cost/ benefit classification...

...K.E. Maani The 1980s have seen the emergence of a new perception of productivity and its relationship to quality, cost and profitability. Supported by the startling success of the Japanese and other East Asian nations, the traditional notion that superior quality and high productivity...