... such as perception, communication and computation layers for a constrained environment. In this paper, based on their literature survey, the authors have also presented a study that shows multipath routing is more efficient than single-path, and the retransmission mechanism is not preferable in an IoT environment...

...Hesham A.E. Magd Purpose The purpose of this paper is to examine management attitudes/perceptions of Egyptian manufacturing organizations toward the implementation of ISO 9001:2000. The implementation of ISO 9001:2000 depends on how the standard is perceived by Egyptian companies themselves...

... international airline passengers travelling essentially for a leisure trip was administered the SERVQUAL instrument to determine their expectations and perceptions of service. A combination of in‐flight and mail surveys was used for data collection leading to an overall response rate of 20.2 per cent...

... are created for customer opinions, complaints, suggestions, requests; customers are invited to contact the firm in the event of any problem arising, etc.); and post‐sale tracking of the order. © Emerald Group Publishing Limited 2007 Quality Perception Electronic commerce Consumer...

... of expectations and perceptions in the customers’ minds (Cunningham et al., 2000). As Peters (1989) (in Lewis, 1989), so rightly affirms, “the consumer perceives service in his/her own unique, idiosyncratic, end‐of‐the‐day, emotional, irrational and totally human terms … there is no such thing as reality...