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Keywords: Performance levels
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Journal Articles
Understanding the benchmarking process in Singapore
Available to Purchase
International Journal of Quality & Reliability Management (2000) 17 (3): 259–275.
Published: 01 April 2000
... collecting a certain type of information. Benchmarking Performance levels Implementation Effectiveness Organisational change Benchmarking is a continuous, systematic process for evaluating the products, services and work processes with those recognised as representing the best practices...
