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Keywords: Personnel management
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Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (5): 524–539.
Published: 01 August 2002
... finding is that these two management techniques in harmony can facilitate a more effective “bifocal” continuous improvement strategy if and when they are integrated. © MCB UP Limited 2002 Quality management Personnel management Implementation In 1979, Crosby wrote of quality...
