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Keywords: Process approach
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Journal Articles
Performance measurement model for technical universities – case study
Available to PurchaseAneta Kucińska-Landwójtowicz, Izabela Dagmara Czabak-Górska, Marcin Lorenc, Pedro Domingues, Paulo Sampaio
International Journal of Quality & Reliability Management (2023) 40 (10): 2632–2663.
Published: 11 April 2023
...Aneta Kucińska-Landwójtowicz; Izabela Dagmara Czabak-Górska; Marcin Lorenc; Pedro Domingues; Paulo Sampaio Purpose The main purpose of this paper is twofold: to present a proposal for a model of educational quality management system within a process approach context for technical universities...
Journal Articles
Use of quality tools and techniques and their integration into ISO 9001: A wind power supply chain case
Available to Purchase
International Journal of Quality & Reliability Management (2020) 37 (1): 68–89.
Published: 27 August 2019
... Wind power Process approach Hypothesis development Quality tools and techniques The clear advantages to using “hard” and “soft” TQM elements, and the absence of an empirical study on such use in the wind power (WP) sector, particularly in the whole SC, suggested an empirical study...
Journal Articles
An ISO 9001 based approach for the implementation of process FMEA in the Brazilian automotive industry
Available to Purchase
International Journal of Quality & Reliability Management (2015) 32 (6): 589–602.
Published: 01 June 2015
... of process approach defined by ISO 9001. Findings – Even written in a form similar to a script, the application of Process FMEA is a very complex activity and, like most quality tools, before being applied, FMEA should be clearly understood by the team. One way to facilitate this understanding...
