... and levels regarding both the product development and manufacturing processes that significantly impact the quality and reliability performance of the subwoofer speaker analysed. The findings from the article allowed the company to prioritise internal improvements to enhance product quality and process...

... 2018 Emerald Publishing Limited Licensed re-use rights only Quality management QFD Fuzzy AHP Linear programming Product development Markov modelling Quality function deployment (QFD) is a well-established total quality management (TQM) method that offers a structured framework...

...Alejandro Frank; Márcia Echeveste Purpose The purpose of this paper is to propose a method for the identification of improvement opportunities in the knowledge transfer (KT) process between new product development (NPD) project teams. This method helps to prioritize which KT mechanisms...

...Anders Fundin; Mattias Elg Purpose The purpose of this paper is to explore how various dissatisfaction feedback transferrals contribute to the decision‐making process in product development contexts. Design/methodology/approach The paper presents the results from a qualitative interview‐based...

...Isabelle Dostaler Purpose The purpose of this paper is to present the results of a study commissioned by an aircraft producer that is concerned about the efficiency of its new product development process and the high number of engineering changes generated during aerospace programs. Design...

... The paper finds that PPM practices are shown to be very similar for service product development project portfolios and tangible product development project portfolios. New product success rates show strong correlation with measures of PPM performance and the use of some PPM methods is correlated...

...Robert Hunt; Catherine P. Killen; Paulo Augusto Cauchick Miguel Purpose Since the importance of implementing portfolio management is growing world‐wide, this paper seeks to report on case‐based research on portfolio management in a company that implemented it along with a new product development...

...Ping Kit Lam; Kwai Sang Chin; Kit Fai Pun Purpose The purpose of this paper is to investigate the distribution of conflict over various NPD phases and identify the main sources of conflict and the five conflict handling styles in new product development (NPD) from the context of buyer‐supplier...

...Lars Nilsson‐Witell; Marc Antoni; Jens J. Dahlgaard Purpose Continuous improvement has become an important strategy in improving organizational performance. Unfortunately, product development is often excluded in continuous improvement programs due to the special characteristics of product...

...Kean C. Aw Purpose To provide a case study of a medium size New Zealand electronic equipment maker striving to compete globally with implementation of an integrated new product development process. Design/methodology/approach This is based on my work performed in this New Zealand company. Due...

... techniques and QFD). Practical implications A useful source to be used by organizations that have been implementing QFD for product development or for those that plan to employ the method. Originality/value The paper offers practical and applied information on QFD implementation while identifying...

... how the QFD method can be expanded to non‐traditional domains and systems. This paper not only identifies current product development issues but also explores a practical and proven solution to error‐proof the design process. Project QFD helps clarify project goals and achieve organizational...

...Marta Afonso Freitas; Wagner Borges; Linda Lee Ho Sensory evaluations to determine the shelf life of food products are routinely conducted in food experimentation as a part of each product development program, whether it includes a new product, product improvement or a change in type...

... problems and predicting quality, and integrate these effectively with the appropriate stages of their new product development process. The utilisation and success rate of these techniques in UK companies is, however, relatively low compared to those in countries such as the USA and Japan. In this paper...

... showed that the automotive sector is where QFD is most used. However, one of the first QFD practitioners came from a less traditional industrial sector in terms of quality planning and product development in Brazil: a food company (for example, see Cheng and Sarantopoulos, 1995; Sarantopoulos et...

..., processed, serviced, or even software, and to improve the product development process itself. This paper describes the evolution of the method, its current best practice, and proposals for future direction, not only to log its history and key players correctly, but also to convey the richness and depth...

...Lin Chih Cheng This paper aims to contribute further to QFD applications in product development system of organisations by drawing reflections from managing an action research program on QFD applications in Brazilian organisations in the last ten years. The reflection follows two interwoven lines...

... Customer satisfaction Decision making House of quality Quality function deployment Product development Quality function deployment (QFD) is a communication and planning tool that structures the product development cycle (Cohen, 1995). It is driven by what the customers want and not just...

...Donald W. Marquardt © Emerald Group Publishing Limited 1993 PROCESS DESIGN PRODUCT DEVELOPMENT STANDARD DEVIATION STATISTICAL PROCESS CONTROL Estimating the Standard Deviation for Statistical Statistical Process Control Process Control Donald W. Marquardt 57 Donald W. Marquardt...

... management of product quality. © MCB UP Limited 1993 CONSUMER ATTITUDES MANAGEMENT ATTITUDES NEW ZEALAND PRODUCT DEVELOPMENT QUALITY CONTROL QUALITY MANAGEMENT RESEARCH IJQRM 10,4 Comparative Perceptions of Product Quality Management T.W. Batley University of Otago, Dunedin, New Zealand...