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Keywords: Product support
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Journal Articles
International Journal of Quality & Reliability Management (2012) 29 (4): 436–450.
Published: 13 April 2012
...Behzad Ghodrati; Dragan Benjevic; Andrew Jardine Purpose The ongoing availability of existing industrial systems/machines depends to a great extent on the form and level of product support. Product support, or the after sale service of a product, is important because it assures the expected...
