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Keywords: Psychology
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Journal Articles
Factors affecting the relationship between total quality management and organizational performance
Available to Purchase
International Journal of Quality & Reliability Management (2003) 20 (2): 189–209.
Published: 01 March 2003
... approach, TQM contents have to be consistent with business orientation and environmental uncertainty in order to be effective. On the other hand, the relationship between TQM elements and performance is developed from an industrial psychology perspective. Hence, TQM elements are considered to impact both...
