...Naceur Jabnoun; Mohamed Khalifah Purpose – Quality awards played an important role in improving quality in private and public organizations. The purpose of this paper is to present an integrated four quadrant strategy adopted by Sheikh Saqr Program for Government Excellence (SSPGE) for improving...

... work, to which all involved are committed, focusing on the process in the organization. © Emerald Group Publishing Limited 2012 Ghana Turkey Multinational companies Quality awards Total quality management Status Over the past few decades, the concept of total quality...

... Performance Excellence Program, formerly known as the Malcolm Baldrige Nationality Quality Award Program. Established by an act of Congress in 1987, during the Reagan Administration, the goal of the Malcolm Baldrige Nationality Quality Award Program was to stimulate and reward product quality excellence...

... are the varieties of research methodologies in the EFQM model studies? Dong Young Kim can be contacted at: dkim4@connect.carleston.ca © Emerald Group Publishing Limited 2010 European Foundation for Quality Management Business Excellence Model Quality awards Self assessment...

... is affected by different moderating variables: the time (number of years after TQM adoption), as well as the economic and industry characteristics (Block 3). Hellsten and Klefsjö (2000) noticed that TQM is often illustrated by the model of a quality award, such as the MBNQA in the USA (NIST, 1999...

...Masood Abdulla Badri; Hassan Selim; Khaled Alshare; Elizabeth E. Grandon; Hassan Younis; Mohammed Abdulla Purpose The purpose of this paper is to empirically test the causal relationships in the Malcolm Baldrige National Quality Award (MBNQA) Education Performance Excellence Criteria. Design...

... 9001 certification. The same year Agria participated in the Swedish Quality Award for the first time, and one year later the award was received. Some of the milestones in Agria's work with quality are: 1995: The criteria of the Swedish Quality Award are studied by the CEO and presented to the top...

...Henrik Eriksson; Rickard Garvare Purpose The purpose of the study is to describe the activities initiated based on participation in a quality award process and with the intention to improve performance. Design/methodology/approach This study presents a case study of three organisations...

... performance has resulted in the creation of excellence criteria, including the European Foundation for Quality Management (EFQM) excellence model, the Malcolm Baldrige National Quality Award (MBNQA, 2002) and the Canadian Framework for Business Excellence (CFBE, 2002). Such models contain guidelines...