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1-4 of 4
Keywords: Quality function deployment (QFD)
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Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (4): 1041–1080.
Published: 10 September 2024
..., incorporating the People, Process and Technology categories. Design/methodology/approach Many CRs and DRs of Quality 4.0 exhibit interdependencies. The Analytic Network Process (ANP) considers interdependencies among the criteria at various levels. Quality Function Deployment (QFD) can capture...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (9): 2247–2277.
Published: 28 March 2023
... and outbound) that a class of students shows with respect to the initial target/needs of an accounting course. The results of the experimentation have demonstrated that specific target/needs are associated, over time, to the same teaching strategies. Quality function deployment (QFD) House of quality...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (10): 2326–2350.
Published: 28 February 2023
...Ahmad Hariri; Pedro Domingues; Paulo Sampaio Purpose This paper aims to classify journal papers in the context of hybrid quality function deployment QFD and multi-criteria decision-making (MCDM) methods published during 2004–2021. Design/methodology/approach A conceptual classification scheme...
Journal Articles
Developing the C-shaped QFD 3D Matrix for service applications with a case study in banking services
International Journal of Quality & Reliability Management (2018) 35 (1): 109–125.
Published: 02 January 2018
...Arash Shahin; Elham Bagheri Iraj; Hossein Vaez Shahrestani Purpose The purpose of this paper is to develop the C-shaped quality function deployment (QFD) 3D Matrix for service applications. Design/methodology/approach The C-shaped QFD 3D Matrix proposed by Vezzetti et al. (2016) has...
