... 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Quality management systems Internal benefits External benefits Organizational learning Organizational culture ISO 9001 practices The main purpose of almost all companies...

... by Zulqarnain et al. (2022) , who delve into the digitalization of quality management. Quality 4.0 Barriers Interpretive structural modelling TOE framework Quality management systems Manufacturing The TOE framework presents a comprehensive analytical approach to examining...

... of business leadership emerges as fundamental in the practical definition of the objectives to be set by adopting a quality management systems and in the subsequent commitment to obtain them. Originality/value Up to now, the literature has taken these elements into analysis mainly considering...

... only Quality management systems Third sector Social services EQUASS Assurance The ISO 9000 Quality Management (QM) standard was published in 1987 and since then different modifications have been released. The diffusion of the standard among different countries and activity sectors...

.... Originality/value The ISO 9001 quality management system is part of the modern management tools. The paper contributes to a better understanding of the motivations and benefits for implementing the ISO 9001 certification and to the analysis of its application in a particular industry as important...

... management systems Education Vocational education Vocational training Impacts Success factors Portugal In response to globalisation and increased customer expectations, many organisations around the globe have been implementing quality management systems (QMS) under the ISO 9001 standard...