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Keywords: Registered FM contractors
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (10): 2393–2419.
Published: 10 March 2023
... Licensed re-use rights only Quality management Facilities management Office buildings Registered FM contractors Service delivery A total of seven QM principles from ISO 9001 were examined for FM service delivery. The questionnaire results were analysed to determine the connection between...
