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Keywords: Registered FM contractors
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (10): 2393–2419.
Published: 10 March 2023
... Limited 2023 Emerald Publishing Limited Licensed re-use rights only Quality management Facilities management Office buildings Registered FM contractors Service delivery A culture of quality can be shaped by assimilating quality management (QM) principles in the business organisation...
