...Yuxuan Li; Yanrong Li; Zhen He; Longhui Li; Zhanwen Niu Purpose The purpose of this study is to develop a root cause analysis (RCA) solution for quality failures in complex industrial settings under multi-variety, small-batch production. It aims to systematically address key challenges in data...

.... Hence, this paper investigates non-conformance on an existing scheme and suggests avenues for improvement. Design/methodology/approach A mixed-method approach was adopted whereby 1,260 non-conformance reports (NCRs) from a highways megaproject were interrogated using root cause analysis (RCA...

...Adriana Soares Ito; Torbjörn Ylipää; Per Gullander; Jon Bokrantz; Anders Skoogh Purpose Manufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause analysis. The focus of this work...

...Dharyll Prince Abellana Purpose This paper attempts to develop a hybrid cause and effect diagram (CED) and interpretative structural model (ISM) for root cause analysis in quality management. The proposed model overcomes the weakness of the CED in reliably articulating hierarchical cause–effect...