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Keywords: Service quality attributes
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Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (4): 1000–1019.
Published: 13 May 2021
... for comparing different amusement parks based on quality attributes, which will help the organizers in improving their service quality. Originality/value The paper identifies various service quality attributes of amusement parks and an evaluation scheme for those attributes had been developed. Based...
